Frequently asked questions

Every system is priced around your home — your energy use, roof and goals. After rebates, we give you a clear, itemised quote with no hidden costs before you commit, so you know exactly what you're paying for.

Australian households can access federal STCs on solar, and depending on your state, battery rebates or interest-free loans may also apply. We handle the paperwork and factor every rebate you're eligible for into your quote.

The key to saving money with solar is reducing the amount of electricity you need to buy from the grid.

During the day, your solar system can power your home using energy generated from the sun. If you have a battery, any excess solar energy can be stored and used later when solar production is lower or after the sun has set.

By generating and using more of your own energy, you can reduce your reliance on your energy retailer and gain greater control over your electricity costs. While most homes will still draw some power from the grid from time to time, a well-designed solar and battery system can significantly reduce ongoing energy expenses for years to come.

Think of a solar battery as a storage tank for electricity. When your solar panels generate more energy than your home is using, the excess power is stored in the battery instead of being sent straight back to the grid. That stored energy can then be used later when solar production is lower, such as in the evening or on cloudy days.

The process is fully automatic, helping you make the most of the energy your system generates while reducing your reliance on grid electricity.

Depending on how your system is designed, a battery can also provide backup power during a blackout, keeping essential appliances running when you need them most.

The answer depends on your energy goals.

Many Australian households achieve significant savings with solar alone. However, adding a battery allows you to store excess solar energy for use later, helping reduce your reliance on the grid and making better use of the energy your system generates.

For some homeowners, a battery is a great way to increase energy independence and provide backup power during outages. For others, solar alone may be the right solution.

That's why we take the time to understand your energy usage, budget, and long-term goals before making a recommendation. Every home is different, and the best solution is the one that's designed around your needs.

If your home only has solar panels and no battery, your system will automatically shut down during a blackout. This is a safety requirement designed to protect grid workers, your home, and the electricity network while repairs are being carried out.

With a battery system, selected parts of your home can be backed up during an outage. As part of your system design, we'll help you decide which essential circuits should remain powered, such as lighting, Wi-Fi, refrigeration, or garage access.

Higher-demand appliances like air conditioning, ovens, and pool pumps usually require a larger battery setup and may not be included in a standard backup configuration.

Every backup system is designed around your home, energy usage, and priorities, so you know exactly what will stay powered when the grid goes down.

We fit quality, tier-one components — including Deye hybrid inverters and Discover HELIOS batteries — chosen for reliability and long-term performance, not just the lowest price.

Most residential installs are completed in a single day, sometimes two for larger systems or battery additions. We'll confirm the timeline and what to expect before install day.

Yes. Every system is installed by CEC-accredited (Clean Energy Council) professionals, to the highest standards of safety and compliance.

Your system is backed by comprehensive product and workmanship warranties, plus ongoing support and remote monitoring where applicable. We'll walk you through exactly what's covered.

Book a free, no-obligation consultation. One of our energy specialists will assess your needs — in person or remotely — and design a solution tailored to your home.